Terms of Service

These Terms of Service govern your use of the website www.iamaliciasmith.com and the services offered by Alicia Smith Coaching and Consulting, LLC ("we," "our," or "us"). By accessing our website or engaging our services, you agree to these terms.

1. Services

Alicia Smith Coaching and Consulting, LLC offers leadership coaching, team facilitation, and strategic consulting services. The specific scope, timeline, and terms of any engagement will be outlined in a separate client agreement or service agreement provided prior to the start of work.

2. Coaching Relationship

Coaching is a professional relationship designed to support your personal and professional development. It is not therapy, counseling, legal advice, financial advice, or medical care. If you require support in any of those areas, we encourage you to seek qualified professionals.

Results from coaching vary by individual. We are committed to providing high-quality, thoughtful support, but we do not guarantee specific outcomes.

3. Confidentiality

We take confidentiality seriously. Information shared during coaching sessions will not be disclosed to third parties without your consent, except as required by law or in situations involving risk of harm.

4. Payments and Refunds

Payment terms for coaching and consulting services will be outlined in your individual client agreement. All fees are due as specified in that agreement.

Refund requests are evaluated on a case-by-case basis. Please contact us directly to discuss any concerns about payment or service delivery.

5. Scheduling and Cancellations

Sessions are scheduled through our booking tool. We ask that you provide at least 24 hours notice if you need to cancel or reschedule a session. Specific cancellation policies will be outlined in your client agreement.

6. Intellectual Property

All content on this website, including text, images, frameworks, and materials, is the property of Alicia Smith Coaching and Consulting, LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Any tools, frameworks, or materials shared with you during a coaching engagement are for your personal use only and may not be redistributed or sold.

7. Website Use

You agree to use this website for lawful purposes only. You may not use this site in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

8. Limitation of Liability

To the fullest extent permitted by law, Alicia Smith Coaching and Consulting, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our services.

9. Governing Law

These Terms of Service are governed by the laws of the State of Georgia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Georgia.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website following any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us.

Alicia Smith Coaching and Consulting, LLC