Privacy Policy

Alicia Smith Coaching & Consulting, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information gathered through our website, www.iamaliciasmith.com.

Please read this policy carefully. By using our website, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, including:

Contact Form Submissions: When you submit a contact form, we collect your name, email address, and any information you choose to include in your message.

Email Newsletter Sign-Ups: If you subscribe to our mailing list, we collect your name and email address.

Payment Information: If you purchase services through our website, we collect billing information necessary to process your payment. Payment transactions are processed securely through third-party payment processors. We do not store full credit card numbers on our servers.

Discovery Call Bookings: When you schedule a discovery call through our scheduling tool, we collect your name, email address, and any details you provide at the time of booking.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request.

Send you communications you have opted into, including newsletters and updates about our work.

Process payments for services.

Schedule and confirm coaching appointments.

Improve our website and communications over time.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Tools We Use

We use the following third-party tools to operate our website and business:

Squarespace: Our website is hosted on Squarespace. Squarespace collects analytics data to help us understand how visitors interact with our site. This data is aggregated and does not identify you personally. You can review Squarespace's privacy policy at squarespace.com.

Google Scheduling: We use Google's scheduling tools to manage discovery call bookings. When you book an appointment, your information is shared with Google as necessary to facilitate the scheduling. You can review Google's privacy policy at policies.google.com.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies through Squarespace Analytics to understand how visitors engage with our content. This data helps us improve the site experience. You may adjust your browser settings to decline cookies, though some features of the site may not function as intended as a result.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like us to delete your information, please contact us at the address below.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us directly at the information provided below.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Alicia Smith Coaching & Consulting, LLC